Please don’t hesitate to contact us if you have any unanswered questions!
Do I have to book a room for my child’s birthday party or can I just bring a cake with my group of kids?
Anyone planning to host a birthday party at the Sunrise Play Park must book a room for the event. Drop-in birthday parties are not permitted.
How early should I book my child’s birthday party?
Birthdays are booked on a first-come, first-serve basis. We recommend booking as soon as you know that you want to celebrate with us.
There is a non-refundable deposit of $50 that is required at the time of booking.
Do all my guests need to sign waivers?
Yes. Any child who will be in the play area will need a signed consent form from his/her caregiver. We’ve made this step easy; you can download this form here, then simply have your guests fill out the form and bring it with them to the party.
When can I decorate the room for the DIY package?
You will have access to your party room one hour before your party starts. You can use this time to decorate. See our birthday party policies for our guidelines for decorations.
Please note, if you are bringing children with you during this time, they are not allowed to be in the play area without adult supervision.
Can I invite more than 10 guests?
All of our birthday packages include 10 guests but you are welcome to invite more. Each additional guest will cost $3/child.
If you have chosen a birthday package that involves pizza, you will need to give us your finalized number at least 24 hours in advance.
What type of pizza is it? How many pizzas are included? And what if I don’t want pizza for my party?
We purchase our pizza from the local Pizza Delight, and you have your choice of any 3 toppings. We guarantee enough pizza for 2 pieces per child. The birthday packages do not include pizza for the accompanying adults. If you would like the adults in your group to also receive pizza, please contact us and we can make that available to you for an additional cost.
If your group doesn’t like pizza, we recommend that you choose our DIY Birthday Package and bring your own food and snacks!
Some of my guests have food allergies, can this be accommodated?
If there are party guests with food allergies, we ask that you contact us at least 5 days in advance to discuss any dietary restrictions for your group.
Please note: We cannot guarantee a nut-free environment; we have asked that all our visitors refrain from bringing nuts into the building and we have posted clear signage at the entrance to try and keep all our visitors safe.
Do your birthday packages include a cake?
No, none of our birthday packages include a cake, but you are welcome to bring a birthday cake with you!
Each of our birthday rooms is equipped with a mini-fridge that you can use for food storage.
If I’m bringing my own food, are there any foods that are off limits?
To be mindful of all our visitors at Sunrise Play Park we ask that you do not bring in any food that contains nuts. We also ask that you do not bring any foods that you need to cook on site.
Does my birthday package include a loot bag for my guests?
No, none of our birthday packages include loot bags, but you are welcome to bring your own loot bags with you!
I would like to have the room decorated for me, but my child is really set on a certain theme for his/her birthday. Can we use our own decorations?
You can purchase your own decorations and we will use them to decorate the party room for you. You will need to drop them off to the Play Park at least 24 hours before your party is scheduled to begin. Please note that the cost of your birthday package will not change if you choose to purchase your own decorations.
Our staff and volunteers are not able to accommodate elaborate decorating requests; please keep it simple!
How much time will we get in the play space?
Your guests will have access to your party room for 2 hours. However, all birthday packages include full-day admission passes for each child to the play-space. Please note, you must provide adequate supervision for both the party room and the play space for the duration of your party. We need your support in keeping your kids safe!
Will there be other visitors in the play space during our birthday party?
Most likely, yes. Our parties run during our regular hours of operation and there will probably be other visitors in the play space during your birthday event. If you would like exclusive access to the play space, please contact us and speak to a staff member. Please note: There is an additional cost to securing exclusive access to the space.
What about clean up?
For the DIY package, we ask that you complete all clean-up in the hour following your party. Please note, if you have children with you during this time, they are not allowed to be in the play space without adult supervision.
If you have purchased the Party Easy or Complete Birthday Bash packages, the clean up is on us!